Contact pour application

MRH-Zermatt SA
Bahnhofstrasse 5
3920 MRH-Zermatt SA

Personne responsable:

Raffaele Donnarumma
+41279668753
E-Mail

Plus d'infos

Publié:

07.07.2026, via job-room.ch
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Responsable de la restauration /Restaurant Manager / Breakfast Manager

MRH-Zermatt SA, Zermatt

Emploi temporaire
100%
À partir de 23.11.2026
Temporaire jusqu'au 19.04.2027
3920 Zermatt
Oversee and manage all Food & Beverage operations across restaurants, bar, breakfast, room service, and events/banqueting.
Ensure consistent delivery of luxury service standards and exceptional guest experience in line with LQA requirements.
Coordinate service, kitchen, stewarding, and back-of-house teams to ensure smooth daily operations.
Monitor operational performance (covers, revenue, costs, guest feedback) and implement corrective actions.
Lead the strategic development and positioning of the hotel’s Food & Beverage offering.
Drive revenue growth through concept development, seasonal activations, upselling, and cross-selling.
Manage budgets, forecasting, cost control, purchasing, and inventory management.
Ensure full compliance with hygiene, safety, HACCP, and quality standards.
Handle guest complaints and VIP requests with professionalism and discretion.
Oversee cash handling, billing procedures, and duty management shifts.
Lead, recruit, train, and develop F&B teams in line with luxury service and LQA standards.
Ensure optimal staffing levels and productivity adapted to seasonal activity.
Conduct performance management, coaching, and KPI follow-up for management teams.
Act as an ambassador of the hotel and Michel Reybier Hospitality Collection values.