Good to know!
911 is not an emergency number in Switzerland.
Good to know!
Anyone who dials 112 in an emergency in Switzerland will automatically be connected to the police, who can then forward the call to the appropriate service.
Emergency services
Emergency Medical Centre
In Visp, it is possible to consult with the Emergency Medical Centre (Hausärztliche Notfallpraxis – HANOW). Illnesses and other incidents that can be dealt with in a GP practice are treated here on weekdays from 5.30pm–9.00pm and on weekends and holidays from 9.00am–9.00pm. Patients are treated on a first come first served basis. The HANOW is located at Visp Hospital and is directly adjacent to the emergency ward. The two departments remain in constant contact.
Emergency contact numbers
The following telephone numbers can be used throughout Switzerland to call the cantonal and regional rescue services. They can also be used free of charge on mobile phones, directly and without the dialling code (+41).
| (+41) 144 | Medical emergencies, ambulance, emergencies |
| (+41) 0900 144 033 | Emergency Medical Centre (CHF 0.50/call + CHF 2.00/min., capped at CHF 30.50) |
| (+41) 0900 144 027 | Paediatrician emergency service (CHF 0.50/call + CHF 2.00/min., capped at CHF 30.50) |
| (+41) 117 | Police |
| (+41) 118 | Fire brigade |
| (+41) 145 | Poisoning information hotline |
| (+41) 143 | Die dargebotene Hand (crisis hotline) |
| (+41) 147 | Telephone counselling for children and young people |
| (+41) 27 604 33 33 | Haut-Valais Psychiatric Emergencies |
| (+41) 800 012 210 | Valais romand Psychiatric Emergencies |
Emergency services / www.smvs.ch
Current emergency services in the Upper Valais / www.pomona.ch
Emergency services of the Valais Hospital / www.hopitalduvalais.ch
Rescue Card
Air Zermatt offers a Rescue Card for an annual fee of between CHF 35 (for individuals) and CHF 80 (for families). The annual contribution ensures patrons are well covered in emergencies: Air Zermatt bears the costs for ambulance, helicopter and assistance services for its members in cases where health insurance providers, accident insurance companies and other third parties liable to pay benefits do not pay for them, or only partially pay them.